Returns & Refunds

Last updated: October 26, 2026

We want you to understand the return terms before purchasing. Because Revvyna sells ingestible wellness products, product integrity and customer safety limit what can be returned.

Return eligibility

You may request a return within 30 days after delivery. To qualify, the product must be unopened, unused, in its original sealed packaging, and in resalable condition. Opened sachets, opened boxes, used products, and products with a broken safety seal are not returnable unless they arrived damaged, defective, incorrect, or applicable law requires otherwise.

To begin a return, email hello@revvyna.com with your order number and the reason for the request. Do not send a return without authorization; unauthorized returns may be refused or delayed.

Damaged, defective, missing, or incorrect items

Inspect your delivery promptly. Contact us within 7 days after delivery if an item is damaged, defective, missing, or incorrect. Include your order number and clear photographs of the shipping package, label, and product where relevant. We will evaluate the claim and, when approved, provide an appropriate replacement or refund at no additional cost.

Prepaid 90- and 180-day purchases

These are prepaid multi-delivery purchases, not automatically renewing subscriptions. You may request cancellation of future deliveries before the next shipment is processed. Any approved refund for remaining unshipped deliveries will equal the amount paid minus: (a) the current 30-Day Discovery price for each 30-day delivery already fulfilled or released for shipment; and (b) any nonrefundable shipping charges permitted by law. This prevents a completed shorter plan from receiving a discount reserved for a longer commitment. No refund is available for deliveries already fulfilled except under the return rules above.

Cancellations and order changes

We may be able to cancel or change an order before fulfillment begins. Email us promptly. Once an order has entered fulfillment or shipped, the standard return process applies.

Return shipping and refunds

Customers are responsible for return shipping for change-of-mind returns. Revvyna covers reasonable return shipping for approved damaged, defective, or incorrect-item claims. Original shipping charges are nonrefundable except when the return results from our error or the law requires otherwise.

After an approved return is received and inspected, refunds are issued to the original payment method, generally within 7 business days. Your bank or card issuer may require additional processing time. We do not issue refunds to a different payment method.

Non-returnable items

  • Opened, used, or unsealed ingestible products, except for an approved quality claim
  • Gift cards
  • Items marked final sale before purchase
  • Products returned more than 30 days after delivery, unless required by law

Delivery problems and refused packages

If a package is returned because the address supplied at checkout was incorrect, incomplete, refused, or undeliverable, we may deduct actual outbound and return-carrier costs from any refund where permitted by law. We will not make that deduction when the problem resulted from our error.

Payment disputes

Please contact us at hello@revvyna.com so we can investigate and resolve legitimate order concerns quickly. This request does not limit any right you may have to dispute a billing error with your card issuer. If a payment dispute or chargeback is filed, we may provide the issuer with relevant records, including order and policy confirmations, payment authorization signals, tracking and delivery information, return records, and communications. Fraudulent claims may be reported to the payment provider or appropriate authorities.

Nothing in this policy limits non-waivable rights under applicable law.